Hotel Revenue Resources is a diversified collection of seasoned hotel sales and revenue management professionals whose principal members have over fifty years' experience in the industry. They have combined to form an organization with both deep and diverse senior leadership experience in all areas of "hotel top line management" in order to give hotels something other than "all or nothing" choices when seeking outside assistance to address the changes that are currently affecting our industry.
The company began work on the next generation Revenue Management System in late 2010 with ValetSoftware.Com, an established software developer with an extensive resume in the hospitality industry. Based on the immediate progress, and obvious synergies between the two companies, they recently forged an agreement to co-develop a number of additional technology products targeted specifically at hotel revenue management.
CYNTHIA DAHL
President and Chief Executive Officer Cynthia Dahl has more than 25 years experience leading sales efforts and managing the behind-the-scenes effort to identify the features and product capabilities necessary to ensure successful sales efforts at GAP and The Walt Disney Company. Most recently she was Senior Manager, Information Services for Disney Consumer Products where she managed a team of Business System and Report Analysts supporting Oracle and SAP Financials with a user base of more than 400 key users. Early in her career, she developed and implemented PC-based inventory management programs to support retail sales efforts before those type systems were commercially available.
With her experience in sales operations, customer service and project management, Cindy excels in the ability to translate business requirements into technical solutions working with users, developers, and other technical resources. Using her strong analytical and troubleshooting skills along with extensive project management experience and excellent communication and interpersonal skills, she provides the ability to bring new products and capabilities to the market on a timely basis.
SHANE GARTLEY
Shane Gartley worked with every major hotel brand and gained additional systems knowledge and revenue management insight during successful tours with Interstate Hotels and Resorts, Lodgian, and Sunstone Hotel Investors. In addition, Shane successfully developed and implemented a detailed revenue management tool and process for a chain of spas in greater Atlanta in 2002.
Shane graduated from Florida International University with a degree in Hospitality Management in 1992, and has held just about every position in a hotel or restaurant. Most recently, he has been a remote Revenue Manager, successfully growing RevPAR and RevPAR Index for his clients through accurate day-by-day segmented forecasting and cutting edge e-Commerce & Revenue Management strategies.
ROBERT CARNATZ
With over 25 years in the computer science industry, Robert Carnatz has excelled both as a technical guru and business analyst. Awarded a BS in Computer Science from William Patterson College in New Jersey, Robert eventually migrated to California where, in 1998, he began Valet Software, Inc.
The hospitality industry has become one of Valet Software biggest focus. The relationship we have with Hilton Hotel Corp has been going on for over 5 years. We have built web applications for the internal corporate office, Hilton's travel agent partners, DoubleTree and Hilton Garden Inn.